Contact
For questions addressed to jokabetgb.co.uk, email [email protected]. JoKaBet offers live chat and email support for its casino service. Its customer support is available around the clock.
Live chat
JoKaBet's live chat provides a channel for enquiries about the casino service. Its support team also explains responsible gambling controls and can direct players to specialist organisations when gambling becomes difficult to manage.
The contact address for jokabetgb.co.uk is [email protected]. JoKaBet handles casino account matters through its own support channels, including requests for self-exclusion. Privacy matters concerning a JoKaBet account are directed to the casino's data protection officer through its contact email.
Complaints
JoKaBet's support department receives complaints about its services. When a case cannot be resolved there, the complaint is escalated within the organisation and the player should receive reasonable progress updates. The casino uses the contact details registered on the account when communicating about a dispute.
JoKaBet's dispute procedure also allows referral to CADRE. This independent body provides dispute resolution without charging the player, and the procedure preserves the right to pursue proceedings before a competent court.